How to Book Verdure Lotus Cruises from our website.
- STEP 1: Go to our booking page: https://verdurelotuscruises.com/booking/
- STEP 2: Select the cruise you prefer.
- STEP 3: Choose your travel dates (Check-in & Check-out) and the number of guests (Adults & Children).
- STEP 4: Select your preferred language and currency (default: English & USD).
- STEP 5: Pick your cabin type.
- STEP 6: Choose your rate plan (e.g., Non-Refundable, Flexible 5 Days Earlier Advance ).
- STEP 7: Add extra services if needed (such as transport from/to Hanoi or Ninh Binh).
- STEP 8: Enter your personal information.
- STEP 9: Select your payment option (Pay Now or Pay Later).
- STEP 10: Receive your booking confirmation — it will be automatically sent to your email once your booking is verified.
Children Policy
Based on D.O.B Sharing Room Bed with Parents:
- Children from 01 - 04 Years Old: the First Children will be Free, the Second Children will be charged 85% as Adult on Extra Bed.
- Children from 05 - 10 Years Old will be charged 85% as Adult on Extra Bed, and as Adult with main occupancy.
- From 11 Years Old and above will be charged 100% as Adult on Extra Bed.
Cancellation Policy
Our Cancellation Policy is 5 Days Flexible Earlier.
- Cancel of Free Up 5 Days Earlier Before Arrival Day.
- Cancellation within 5 Days will incur a 30% charge of the Total.
- Cancellation within 3 Days will incur a 50% of the Total.
Payment Policy
Based On Government Taxes and International Bank Transaction.
- Card Payment: The Bank will take 3.5% of totally due to Transaction Fee, Currency Exchange Fee, and VAT. ( New Booking after 20th of September 2025 will be included VAT and Card Fee ).
- Payment Procedure: We will take 30% of Total 5 Days Earlier Before Arrival Day due to our Cancellation Policy and Customer will pay 70% Remaining at our Office in Tuan Chau Island, Halong Bay.
- For Non-Refundable Rate: We will take 30% of Total after Booking and Customer will pay 70% Remaining at our Office in Tuan Chau Island, Halong Bay.